Embeds & Sending the Panel
Embeds & Sending the Panel
Embeds
Customize how bot messages look:
- Ticket embed — what the user sees inside a new ticket
- Welcome embed — on creation
- Close embed — on close
- Panel embed — main panel in the channel
Per embed you set:
- Title, description
- Color (hex)
- Image, thumbnail
- Footer text + icon
- Placeholders like
{userMention},{ticketNumber},{topicLabel}
Send the panel
- Pick a panel channel (where the panel will be posted)
- Choose display mode:
- Select menu (dropdown) — good for many topics
- Button — good for one topic
- Click Send
→ The bot posts an embed with buttons/dropdown in the chosen channel. Users open tickets there.
Live preview
While editing embeds, the right side shows a live preview — no surprises.