Topics & Forms
Topics & Forms
Topics
A topic is the category users pick when opening a ticket — e.g. "Bug Report", "Question", "Application".
Per topic you can configure:
- Label (what the user sees)
- Emoji
- Description
- Topic-specific form fields
- Channel name format (e.g.
🟢support-00001instead of🟢ticket-00001)
Form fields
Per topic (or globally) you define inputs:
| Field type | Use |
|---|---|
| short | Single line (max 256 chars) |
| paragraph | Multi-line (max 1024 chars) |
| number | Digits only (server-side validated) |
Per topic max 5 fields (Discord modal limit).
Example: Bug Report topic
| Field | Type |
|---|---|
| What happened? | paragraph |
| How to reproduce? | paragraph |
| When does it happen? | short |
| Discord version | short |
| Severity (1-10)? | number |