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Quantix Tickets — Documentation

Complete documentation for the Quantix Tickets Bot — setup, slash commands, web dashboard, application system, premium features, whitelabel, and FAQ.

1 — Getting Started

Quantix Tickets — Documentation

Set up the bot and configure your first server.

What is Quantix Tickets?

Quantix Tickets — Documentation 1 — Getting Started

What is Quantix Tickets? Quantix Tickets is a professional ticket and application system for Discord — built for teams that need more than just buttons. Highlights 🎫 Unlimited tickets with topics, forms, priorities, auto-close, merge, split, reopen 📋 Applicat...

Inviting the Bot

Quantix Tickets — Documentation 1 — Getting Started

Inviting the Bot Step 1: Open the invite link Open this URL in your browser: https://tickets.quantixbot.app/invite Or click "Add server" in the dashboard. Step 2: Select your server Discord will show all servers where you are an administrator. Pick the right ...

First Setup

Quantix Tickets — Documentation 1 — Getting Started

First Setup After inviting the bot, you need 5 minutes to get it ready. Required configuration 1. Set the team role Dashboard → Roles & Team → pick the Discord role your support staff has. This role auto-gets access to all tickets. 2. Choose the ticket categor...

Server Selection

Quantix Tickets — Documentation 1 — Getting Started

Server Selection in the Dashboard When you log into tickets.quantixbot.app, you land on Server Selection. What you see Left sidebar: quick list of all your servers Main area: card view with server icon, name, and status Status indicators Indicator Meaning...

2 — For Users

Quantix Tickets — Documentation

How users create tickets and submit applications.

Creating a Ticket

Quantix Tickets — Documentation 2 — For Users

Creating a Ticket Through the ticket panel Go to the channel where the ticket panel is posted (ask your server admin if unsure). Click the button "Create Ticket" or pick a topic from the dropdown. A modal opens — fill in the fields. Click "Submit". The bot cr...

Inside a Ticket

Quantix Tickets — Documentation 2 — For Users

Inside a Ticket A ticket channel is a regular Discord channel with extra buttons and features. Buttons in a ticket Button What it does 🔒 Request close Ask the team to close it ⛔ Close (Team only) close immediately 🚦 Priority ↑/↓ (Team only) change p...

Submitting an Application

Quantix Tickets — Documentation 2 — For Users

Submitting an Application Option 1: Via the application panel in Discord Go to the application channel (admin will tell you where). Click the button "Apply" or pick a category from the dropdown (e.g. "Moderator", "Builder"). A modal opens — fill in the applic...

My Tickets & Applications

Quantix Tickets — Documentation 2 — For Users

My Tickets & Applications The dashboard has a personal overview of all your tickets across every server. URL https://tickets.quantixbot.app/my-tickets Or sidebar → "My Tickets". What you see All your open tickets on every server you have any All your closed ...

3 — Slash Commands

Quantix Tickets — Documentation

All 18 slash commands with examples.

Command Overview

Quantix Tickets — Documentation 3 — Slash Commands

All Slash Commands — Overview Quantix Tickets registers 18 slash commands. Each falls into one of three permission tiers: Tier Who? 👤 User Any server user 🛡️ Team Users with team role (or priority role) 👑 Admin Discord administrators of the server ...

/ticket Subcommands

Quantix Tickets — Documentation 3 — Slash Commands

/ticket Subcommands The /ticket command bundles all per-ticket actions. Run them inside a ticket channel unless noted. /ticket add @user Add a user to the current ticket — they now see the channel. /ticket add user:@Max /ticket hide (Claimer only) Hide the ti...

Language (/language, /userlanguage)

Quantix Tickets — Documentation 3 — Slash Commands

Changing Language Quantix Tickets supports 9 languages: 🇩🇪 German · 🇬🇧 English · 🇮🇱 Hebrew · 🇯🇵 Japanese · 🇷🇺 Russian · 🇵🇹 Portuguese · 🇪🇸 Spanish · 🇮🇩 Indonesian · 🇸🇦 Arabic /language (Admin) Sets the server language. All embeds, buttons, modals, and the dash...

Notes, Tags, Templates

Quantix Tickets — Documentation 3 — Slash Commands

Team Tools for Tickets Three commands that make day-to-day support life much nicer. /note-add Adds an internal note to the ticket — the user can't see it. /note-add note:Had a similar issue yesterday, check DB logs /note-list Lists all internal notes of the c...

4 — Web Dashboard

Quantix Tickets — Documentation

Every sidebar section explained.

Dashboard Overview

Quantix Tickets — Documentation 4 — Web Dashboard

Web Dashboard — Overview Reach the dashboard at tickets.quantixbot.app. Login Click "Log in with Discord" → OAuth confirmation → done. Sidebar layout The sidebar is grouped: Group Contents Overview Server stats and wizard Tickets Channels, Roles, Topi...