FAQ — General
Frequently Asked Questions
Where do I get the bot?
→ tickets.quantixbot.app/invite
Is Quantix free?
Yes — almost all features are free. Premium only adds:
- Remove branding
- Server Branding
- Whitelabel bot
- Advanced analytics
What languages are supported?
9: German, English, Hebrew, Japanese, Russian, Portuguese, Spanish, Indonesian, Arabic.
Can I export tickets?
Yes:
- CSV export via sidebar → Data → Ticket Overview
- Transcripts (HTML + TXT) for every closed ticket
Are tickets encrypted?
On disk: no (SQLite, normal files). In transit: yes (HTTPS). We recommend not posting sensitive data in tickets.
What happens to my data?
- Tickets stay on the server (Discord channels)
- Transcripts on Quantix server, only via token
- Configs in SQLite, only you + Quantix owner see them
- Privacy: Privacy Policy
What happens when the bot leaves the server?
- Configs are kept for 30 days — re-invite without re-config
- After 30 days they're permanently deleted