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What is Quantix Tickets?
What is Quantix Tickets? Quantix Tickets is a professional ticket and application system for Discord — built for teams that need more than just buttons. Highlights 🎫 Unlimited tickets with topics, forms, priorities, auto-close, merge, split, reopen 📋 Applicat...
Inviting the Bot
Inviting the Bot Step 1: Open the invite link Open this URL in your browser: https://tickets.quantixbot.app/invite Or click "Add server" in the dashboard. Step 2: Select your server Discord will show all servers where you are an administrator. Pick the right ...
First Setup
First Setup After inviting the bot, you need 5 minutes to get it ready. Required configuration 1. Set the team role Dashboard → Roles & Team → pick the Discord role your support staff has. This role auto-gets access to all tickets. 2. Choose the ticket categor...
Server Selection
Server Selection in the Dashboard When you log into tickets.quantixbot.app, you land on Server Selection. What you see Left sidebar: quick list of all your servers Main area: card view with server icon, name, and status Status indicators Indicator Meaning...
Creating a Ticket
Creating a Ticket Through the ticket panel Go to the channel where the ticket panel is posted (ask your server admin if unsure). Click the button "Create Ticket" or pick a topic from the dropdown. A modal opens — fill in the fields. Click "Submit". The bot cr...
Inside a Ticket
Inside a Ticket A ticket channel is a regular Discord channel with extra buttons and features. Buttons in a ticket Button What it does 🔒 Request close Ask the team to close it ⛔ Close (Team only) close immediately 🚦 Priority ↑/↓ (Team only) change p...
Submitting an Application
Submitting an Application Option 1: Via the application panel in Discord Go to the application channel (admin will tell you where). Click the button "Apply" or pick a category from the dropdown (e.g. "Moderator", "Builder"). A modal opens — fill in the applic...
My Tickets & Applications
My Tickets & Applications The dashboard has a personal overview of all your tickets across every server. URL https://tickets.quantixbot.app/my-tickets Or sidebar → "My Tickets". What you see All your open tickets on every server you have any All your closed ...
Command Overview
All Slash Commands — Overview Quantix Tickets registers 18 slash commands. Each falls into one of three permission tiers: Tier Who? 👤 User Any server user 🛡️ Team Users with team role (or priority role) 👑 Admin Discord administrators of the server ...
/ticket Subcommands
/ticket Subcommands The /ticket command bundles all per-ticket actions. Run them inside a ticket channel unless noted. /ticket add @user Add a user to the current ticket — they now see the channel. /ticket add user:@Max /ticket hide (Claimer only) Hide the ti...
Language (/language, /userlanguage)
Changing Language Quantix Tickets supports 9 languages: 🇩🇪 German · 🇬🇧 English · 🇮🇱 Hebrew · 🇯🇵 Japanese · 🇷🇺 Russian · 🇵🇹 Portuguese · 🇪🇸 Spanish · 🇮🇩 Indonesian · 🇸🇦 Arabic /language (Admin) Sets the server language. All embeds, buttons, modals, and the dash...
Notes, Tags, Templates
Team Tools for Tickets Three commands that make day-to-day support life much nicer. /note-add Adds an internal note to the ticket — the user can't see it. /note-add note:Had a similar issue yesterday, check DB logs /note-list Lists all internal notes of the c...
Dashboard Overview
Web Dashboard — Overview Reach the dashboard at tickets.quantixbot.app. Login Click "Log in with Discord" → OAuth confirmation → done. Sidebar layout The sidebar is grouped: Group Contents Overview Server stats and wizard Tickets Channels, Roles, Topi...
Channels & Categories
Channels & Categories Sidebar → Tickets → Channels What you set here Setting Purpose Ticket category Discord category for new ticket channels Archive category (Optional) Closed tickets get moved here instead of deleted Log channel Activity logs (cre...
Roles & Team
Roles & Team Sidebar → Tickets → Roles Team role The main role with access to all tickets. You can assign one role or multiple roles as the team. Priority roles Optional — tiered visibility: 🟢 Green roles: see only Green tickets 🟠 Orange roles: see Green + Or...
Topics & Forms
Topics & Forms Sidebar → Tickets → Topics & Forms Topics A topic is the category users pick when opening a ticket — e.g. "Bug Report", "Question", "Application". Per topic you can configure: Label (what the user sees) Emoji Description Topic-specific form fie...
Embeds & Sending the Panel
Embeds & Sending the Panel Sidebar → Tickets → Embeds and Send Panel Embeds Customize how bot messages look: Ticket embed — what the user sees inside a new ticket Welcome embed — on creation Close embed — on close Panel embed — main panel in the channel Per ...
Multi Ticket Systems
Multi Ticket Systems Sidebar → Tickets → Multi-Systems Run multiple independent ticket systems on a single server — e.g. Support + Reports + Applications, each with own topics, embeds, channels, and team. When to use? Don't if you only need one system Do when...