Suchergebnisse

Channels & Categories Sidebar → Tickets → Channels What you set here Setting Purpose Ticket category Discord category for new ticket channels Archive category (Optional) Closed tickets get moved here instead of deleted Log channel Activity logs (cre...

Roles & Team Sidebar → Tickets → Roles Team role The main role with access to all tickets. You can assign one role or multiple roles as the team. Priority roles Optional — tiered visibility: 🟢 Green roles: see only Green tickets 🟠 Orange roles: see Green + Or...

Topics & Forms Sidebar → Tickets → Topics & Forms Topics A topic is the category users pick when opening a ticket — e.g. "Bug Report", "Question", "Application". Per topic you can configure: Label (what the user sees) Emoji Description Topic-specific form fie...

Embeds & Sending the Panel Sidebar → Tickets → Embeds and Send Panel Embeds Customize how bot messages look: Ticket embed — what the user sees inside a new ticket Welcome embed — on creation Close embed — on close Panel embed — main panel in the channel Per ...

Multi Ticket Systems Sidebar → Tickets → Multi-Systems Run multiple independent ticket systems on a single server — e.g. Support + Reports + Applications, each with own topics, embeds, channels, and team. When to use? Don't if you only need one system Do when...

Voice Support Sidebar → Voice Lets the team link voice channels to tickets — open a private voice channel directly from a ticket. Setup Pick a voice category (where voice channels are created) Enable — voice button shows up in claimed tickets (Optional) Set a...

General Settings Sidebar → Advanced → System Settings Language Change server language — affects all bot embeds and buttons. Auto-Close Setting Default Enabled Off Inactivity timer 168h (7 days), range 25-720h Warning before close Yes, 24h prior Pa...

Components V2 Panel The modern panel style — since V2 the ticket panel uses Discord's new Components V2 API What is Components V2? Discord released a new components API in 2024 with much more layout flexibility than classic embeds. Quantix Tickets uses it fo...

Enable the Application System Sidebar → Applications → Configuration Master toggle At the top: "Application system enabled" switch. ON, otherwise nothing works. Global settings Setting Default Cooldown 7 days between applications per user Min account ...

Application Categories Sidebar → Applications → Configuration → Categories A category is a position type, e.g. "Moderator", "Builder", "Streamer". Per category Field Purpose Name What users see ("Moderator") Emoji (Optional) prefix in dropdown Statu...

Voting & Interview System Voting When voting is enabled, the bot posts an embed in the voting channel for each new application with: Application content (all answers) Buttons: ✅ Accept · ❌ Reject · 🤔 Hold Live counter of who voted what Dropdown menu for detai...

Public Application Portal Quantix Tickets offers a public portal where your application positions are presented like job listings on a careers page. Enable Sidebar → Applications → Configuration → portalEnabled: true Configuration Setting Purpose Portal...

Premium Tiers Quantix Tickets is mostly free. Premium gives you branding options and advanced analytics. Free All operational features: Tickets, applications, auto-close, tags, templates, notes Voice support, multi-systems, departments Forwarding, ratings, su...

Whitelabel Bot Setup (Pro+) Sidebar → Premium → Whitelabel With Whitelabel the bot runs with your own bot token, avatar, banner, and name — users won't notice it's Quantix Tickets. Step 1: Create a Discord bot Go to discord.com/developers "New Application" → ...

Server Branding (Pro) (Pro+) Sidebar → Premium → Server Branding The lightweight branding feature — give the Quantix bot per-server nickname, avatar, banner, and bio. No own bot token needed. When to use instead of Whitelabel? Whitelabel (Full) Server Brand...

Server Branding — Detailed Guide Pro / Beta / Lifetime — lightweight whitelabel alternative without an own bot token What happens technically? Discord lets bots override their profile per server via the endpoint: PATCH /guilds/{guild.id}/members/@me { "nick"...